Clients and other stakeholders wishing to comment on Tún´s services, procedures and decisions are encouraged to submit their views.

Tún has set an operating procedure for the handling of complaints and appeals (here).

For complaints and appeals to be formally processed, these must be submitted to Tún in writing (by email to tun@tun.is), with details of the subject matter, supported by any necessary documentary evidence and information, as well as name, address and contact details of the person/agency submitting the complaint/appeal.